As the COVID-19 situation continues to evolve, we are taking proactive measures to ensure that our patients and our team members remain safe. As a primary care office we will remain open, however we will introduce and reinforce the following rules effective today:
– We are reinforcing our strict hand washing hygiene protocols under which all employees are required to wash their hands between each patient contact.
– Our appointment schedule will be lightened so as to allow time to thoroughly disinfect all contact surfaces between each patient and to limit waiting room contact.
⁃ Our staff will divide into two teams to work alternative days, so in an unlikely event of COVID-19 contact we will quarantine only the team that was in contact with the virus. The other team will continue to work to make sure we can help with your urgent medical needs.
⁃ We will no longer accept “walk-ins” and ask that each patient call before coming in to be screened on the phone for possible COVID-19 contact or symptoms.
⁃ All patients that need to be checked for Coronavirus will be given instructions as to how and where they can be checked.
⁃ We will be available to provide phone counseling for minor medical cases including appropriate prescriptions if necessary and appropriate.
⁃ In appropriate cases, we may extend chronic medication refills for up to two months following a phone consultation with the patient.
⁃ All routine, non-urgent visits will be scheduled during first two hours of the day. During those two hours, we will not accept any sick patients with any suspected communicable disease symptoms such as fever, cough, runny nose, nausea, vomiting or new skin conditions. Such patients will be scheduled later during the day.
⁃ All non-urgent medical visits may be rescheduled for later. We especially encourage “at risk” patients to consider rescheduling non-urgent visits. “At-risk” patients include those who are over 65, have chronic lung disease, or are immunocompromised in any way. Pleas call our office if you are not sure what to do.
Thank you so much for your patience and understanding in these difficult times. Please remember to care for yourself and to care for others by exercising extreme caution.
Beata Danek, MD
If you need any more information please follow those links